Technical Support and Training
SMART Training Delivered by Experts
To optimize your time and investment, School Management and Record Tracking, Inc., provides excellent online training right in the comfort of your own school, home or anywhere that you can have a computer and internet access. Contact the SMART sales staff (800-245-5230 Option 2) to schedule a customized training specifically design for existing staff or new employees at any level .
Better yet, join in one of our free monthly training sessions. To find out more about one of our free training session, log into your SMART solution and check out the Announcement page for the link to an up and coming session or an archive of our past sessions.
How can we help you?
We have re-branded this department from 'Technical Support' to 'SMARTSupport' because we are willing to help not only for technical issues but all avenues of school operations! From technical support to basic training the SMARTSupport's goal is to assist in any way possible so that there are NO interruptions in your daily operations or in the processing of your Federal financial aid.
You may initiate support by calling our toll-free support telephone number (800-245-5230, Option 1) or contact us via email SMARTSupport@OnlineSMART.net. Support is available from 7:00 AM - 4:00 PM MST, Monday-Friday, except national holidays.